Working with Other Volunteers

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"Only a life lived for others is worth living"

-- Albert Einstein

Volunteers as Partners

Sometimes it seems easier to do most of the work ourselves and not include other volunteers; as a result, some volunteers let one person take charge and do most of the work. Some volunteers have difficulty working with another adult that they don’t get along with. People have different ways of doing things and different values; working with other volunteers usually requires an ability to handle differences, which takes time and energy. Letting go of responsibility opens up the possibility that the person given the job might not do it as well as somebody thinks it should be done or that it might not be done within the time frame that somebody thinks it should be. "If you want something done right, you’ve got to do it yourself," is unfortunately a belief held by many.

It takes courage, patience, energy, and time to enlist the help of other volunteers or to offer help to a leader who doesn’t seem to need any. But the results are well worth the effort. Help from other volunteers eases the workload of any one person. It also allows all volunteers an opportunity to learn about all aspects of the group, making them better able to handle the tasks in the future. This section will focus on working successfully with other volunteers, and making it easier to include everyone.

Tips for Unity among Volunteers

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Volunteers who feel a sense of togetherness are more likely to work together well. An unfriendly or unorganized atmosphere may hinder working together effectively. Here are a few tips on creating unity among the volunteers in your group.

  • Respect everyone in the group for who they are. Instead of focusing on shortcomings of the other volunteers, try to understand their strengths. Everyone brings with them unique abilities that will be beneficial to the group. People should be given assignments that they are good at and will have success with. If you don’t agree with someone, try not to find fault with the person. Instead try to resolve the conflict while maintaining a friendly and respectful atmosphere.
  • Get to know the volunteers personally. Perhaps getting together with other volunteers outside of the group setting will foster friendships.
  • Volunteers need to know what is expected of them. Have meetings where everyone is allowed to set and agree upon goals. Allow all volunteers to give input on goals and directions for change without fear of being embarrassed. If goals among the volunteers are clear and agreed upon, some conflict may be eliminated.
  • Volunteers need to have challenging responsibilities so they can feel like they are really making a contribution. If they feel like they are a significant and important part of the group, they will be happier and more helpful.

Volunteer Interest Survey

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Some volunteers may be reluctant to be involved if they are asked to do a job that they don’t particularly like. One way to encourage participation from volunteers is to have everyone fill out a form that asks about their personal interests and abilities. This form should be filled out as soon as possible and should be updated often, annually, for example. You can use this sample Volunteer Interest Form, or modify it to suit the needs of your particular group.

Problem Solving

Youth leaders must continually find solutions to problems that arise. The ability for leaders to work together is critical for successful resolution of problems. The following is an effective step-by-step way for leaders to work together to overcome obstacles that interfere with their goals.

Nwage650.gif (1989 bytes) What’s the problem?
Make sure everyone understands the problem clearly. Don’t assume that everyone has the same understanding of the problem. You may find that not everyone in the group thinks about the problem the same way or that there even is a problem. The other leaders may be able to help everyone see the problem in different ways that may influence the way it is resolved.
Nwage647.gif (1784 bytes) What can we do about it?
Have everyone brainstorm about possible solutions to the problem. Consider the advantages and disadvantages of each idea presented. Maintain a pleasant atmosphere where everyone can express ideas freely.
Nwage644.gif (1887 bytes) What needs to be done to carry out this plan?
Once the group has decided upon a solution, identify the specific tasks that must be completed to resolve the problem. Assign those tasks to the group leaders. Be clear and specific. Estimate how long it will take to complete the tasks and assign deadlines if necessary.
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How is it going?
Follow up with each leader and assess how well the plan is coming along. You may find new problems that surface, or you may need to try a different approach if the plan isn’t working as well as hoped.

Activity #2

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Consider a problem your group is having. Think about how this process might help to reach a solution. At your next meeting with other youth leaders, use this process to identify and find solutions to that problem.

Conflict Resolution

Sometimes volunteers may not work well together because they do not agree with other. The ability to resolve conflicts successfully can help all volunteer leaders feel more inclined to be helpful and active in the group. The conflict resolution strategies that you learned about with kids in Lesson 4 are also effective with adults.

Activity #3

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Brush up on the conflict resolution strategies that you learned in Lesson 4 while applying them to situations with other volunteers by reading the following situation and answering the questions below.

Lance and Cindi were adult volunteers who thought that the best way for the kids to raise money would be to have car wash at the mall. Cindi offered to help the children earn more money by taking half of the kids to another parking lot and doing a car wash there as well. Lance inwardly objected to the idea, thinking that it would be too much work and he didn’t think she would be able to keep the kids under control without his supervision. Lance told Cindi not to worry about it, that he would manage the car wash himself.

Discussion Questions

  • Think how would a person who uses aggression or retreat respond to this situation. What might be the benefits of resolving the problem successfully?
  • Please list other conflict resolution strategies you think might be useful to resolve this situation and describe a possible outcome of the strategy.

Click here to return to Lesson 5 start page.


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References

Groups -- How They Decide. Family Community Leadership: Western Rural Development Center. Corvallis, Oregon.

Let’s Find a Solution: Problem Solving In Groups. Family Community Leadership: Western Rural Development Center. Corvallis, Oregon.

The Art of Delegating. Family Community Leadership: Western Rural Development Center. Corvallis, Oregon.